App Feedback and Ideas

Welcome to the user feedback site for the RingCentral app

Set Default Audio specific to App

When using the RC App for softphone I use a headset. I don't want to use the headset for my computer's audio, only for phone calls. I can set it in the RC App and it is fine as long as my headset is connected, but if I disconnect my headset and then reconnect it, it defaults back to my system default. I would like my headset to remain my default in the RC App so when I reconnect my headset then it automatically remembers my preferences. This is how the RC Phone App works as well as the RC Google Chrome extension. Please add this feature to the RingCentral App.

  • Jim Wilhelmsen
  • Feb 23 2021
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  • Chris Rosa commented
    23 Feb, 2021 02:30am

    Totally agree. The app should remember the setting. Great idea.