App Feedback and Ideas

When using the RC App for softphone I use a headset. I don't want to use the headset for my computer's audio, only for phone calls. I can set it in the RC App and it is fine as long as my headset is connected, but if I disconnect my headset and th...

Be able to set scheduled text messages to clients or customers or reps based on time and date to be able to manage CRM and text distributions

when placing an outbound call, show the name of the person I’m trying to call BEFORE hitting the call button. This way I can tell if I’ve dialed correctly.

Threading is a great feature that allows people to have multiple conversations at once in the same channel. This is a pretty common feature in messaging tools now, and Glip should support it.

Two Options: ==> Developing inbuilt feature for translation --> Ex: Go to settings --> Turn on Translation --> From Language (Spanish) --> To Language (English) Where to Run the settings --> ☐ All Channels ☐ Specific Channel ☐ Gi...

we should be able to search for words within our groups/chats similar to other messaging apps, to find info from long ago

When clients text and the attending Dr is away from the office either ill or on vacation, it would be helpful to have an auto reply that you can turn on saying this line is not monitored during after hours or this person is not available until x d...

it’s currently in Zoom meetings and we use it frequently

Fraud protection

What is going on RingCentral ??????Did you sell our number to Spammers????We are getting daily calls from Spam numbers. This is getting ridiculous. If this does not stop we will Cancel our service. Please help & stop Spam calls from calling ou...