App Feedback and Ideas

Fraud protection

when placing an outbound call, show the name of the person I’m trying to call BEFORE hitting the call button. This way I can tell if I’ve dialed correctly.

We work in a business where we schedule out many appointments with Clients. They are constantly changing daily. With our old system, we could submit an CSV file with the name of the client and the date and time of their appointment. Then it would ...

we should be able to search for words within our groups/chats similar to other messaging apps, to find info from long ago

See with having only the operator having the company text then if they are gone we have to use our line and then the customer gets our number and stops calling the main number

We would be much more productive if everyone on the team were able to text from the main phone number

As a user, if someone at mention me in a team, it requires my attention at a higher level than an team at mention.

If using the desktop app for a call, having random windows notifications going off is very distracting.

Be able to set scheduled text messages to clients or customers or reps based on time and date to be able to manage CRM and text distributions